At a glance
Please do not submit payment without first registering for the class.
Class date
-
Instructors
Inder Narula, Shruti Kant, MBBS
Hours / CEU
2.00
Class Information
Family-Centered Care (FCC) is a healthcare approach that recognizes patients and families as partners in care. It is built on the principles of respect, communication, collaboration, and shared decision-making.
In the Emergency Department and inpatient units, patients and families often experience fear, stress, and uncertainty. Engaging families as part of the care team helps improve communication, enhances patient safety, builds trust, and supports better outcomes.
Objectives:
- Define patient- and family-centered care and its four core concepts.
- Explain the evidence linking family-centered care to safety, experience, and outcomes.
- Facilitate family presence during procedures and resuscitation using best practices.
- Apply trauma-informed, culturally humble communication with diverse families.
- Identify barriers and concrete strategies to sustain family-centered care on your unit.
Fees
FREE for the Following Outreach Affiliates:
- Natividad Medical Center
- St. Joseph Eureka
- St. Joseph Medical Center Stockton
- ZSFGH
- UCSF/BCH
$15.00 for UCSF Outreach Affiliates:
- All Alameda County Health Employees
- Adventist Health Clearlake
- Adventist Health Ukiah
- Adventist Health Sonora
- CHOMP
- Marin Health General Hospital
- NorthBay Medical Center
- Providence Queen of the Valley
- Providence Santa Rosa Memorial
$25.00 for General Registration:
Any hospitals not listed above
Registration Cancellation & Refund Policy
Registrant Cancellation and Non-Attendance
- Cancellation requests must be submitted in writing via email at [email protected] 24-48 hours before the course start date.
- Registrants who do not attend the course and do not provide advance notice of cancellation ("no-shows") are not eligible for a refund.
- Refund eligibility is based on the date the cancellation request is received.
Course Cancellation by the Provider
- If the provider cancels a course due to low enrollment, instructor availability, or unforeseen circumstances, registered participants will be notified by email as soon as possible.
- Registrants may choose to transfer their registration to a future course (if available) or receive a full refund.
Refund Timeline
- Eligible full refunds will be processed within 10-15 business days of the approved cancellation request or provider cancellation.
- Refunds will be issued using the original method of payment whenever possible.
Please note: Registration fees are non-transferable to another individual unless approved by the provider.
Online access
No online access information available
Handouts
No handouts available.